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Service- Und Ereignisorientierung Im Contact-Center: Entwicklung Eines Referenzmodells Zur Prozessautomatisierung Daniel Jobst 2010 edition
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Service- Und Ereignisorientierung Im Contact-Center: Entwicklung Eines Referenzmodells Zur Prozessautomatisierung
Daniel Jobst
310 pages, black & white illustrations, black & white tables, bibliography
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | September 14, 2010 |
| ISBN13 | 9783834924872 |
| Publishers | Springer Fachmedien Wiesbaden |
| Pages | 310 |
| Dimensions | 148 × 210 × 18 mm · 390 g |
| Language | German |
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