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Der Einfluss des Beschwerdekanals auf das Kundigungsverhalten - Applied Marketing Science / Angewandte Marketingforschung Stefan Garding 1. Aufl. 2022 edition
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Der Einfluss des Beschwerdekanals auf das Kundigungsverhalten - Applied Marketing Science / Angewandte Marketingforschung
Stefan Garding
In der aktuellen Forschung zum Beschwerdemanagement wurden die unterschiedlichen Auswirkungen von interaktiven und schriftlichen Beschwerdekanälen auf den Erfolg einer Beschwerdebearbeitung noch nicht untersucht.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | January 13, 2022 |
| ISBN13 | 9783658365233 |
| Publishers | Springer Fachmedien Wiesbaden |
| Pages | 151 |
| Dimensions | 150 × 220 × 10 mm · 231 g |
| Language | German |
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