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Customer Experience Management in der Praxis: Grundlagen – Zusammenhange – Umsetzung - essentials Alexander Tiffert 1. Aufl. 2019 edition
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Customer Experience Management in der Praxis: Grundlagen – Zusammenhange – Umsetzung - essentials
Alexander Tiffert
Angesichts einer weiter fortschreitenden Homogenisierung von Produkt- und Servicemerkmalen wird es für Unternehmen immer wichtiger, sich über ein ganzheitliches Kundenerlebnis zu differenzieren.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | August 6, 2019 |
| ISBN13 | 9783658273309 |
| Publishers | Springer Fachmedien Wiesbaden |
| Pages | 51 |
| Dimensions | 150 × 220 × 10 mm · 86 g |
| Language | German |
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