The Review Response Genre: Structures, Language, and Functions - Ho, Victor (Hong Kong Polytechnic University, Hong Kong) - Books - Taylor & Francis Ltd - 9781032101651 - January 30, 2025
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Ho, Victor (Hong Kong Polytechnic University, Hong Kong)
The Review Response Genre: Structures, Language, and Functions

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Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 30, 2025
ISBN13 9781032101651
Publishers Taylor & Francis Ltd
Pages 192
Dimensions 150 × 220 × 10 mm   ·   370 g
Language English  

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