The Review Response Genre: Structures, Language, and Functions - Ho, Victor (Hong Kong Polytechnic University, Hong Kong) - Books - Taylor & Francis Ltd - 9781032101637 - October 26, 2023
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Ho, Victor (Hong Kong Polytechnic University, Hong Kong)
The Review Response Genre: Structures, Language, and Functions

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Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor.

192 pages, 23 Tables, black and white; 1 Line drawings, black and white; 6 Halftones, black and whit

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 26, 2023
ISBN13 9781032101637
Publishers Taylor & Francis Ltd
Pages 192
Dimensions 150 × 220 × 20 mm   ·   453 g
Language English  

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