Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships - Daniel Lafreniere - Books - Taylor & Francis Ltd - 9780367347987 - November 12, 2019
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Daniel Lafreniere
Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships 1st edition

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This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.

94 pages, 5 Illustrations, black and white

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 12, 2019
ISBN13 9780367347987
Publishers Taylor & Francis Ltd
Pages 94
Dimensions 139 × 210 × 13 mm   ·   236 g
Language English  

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