Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships - Daniel Lafreniere - Books - Taylor & Francis Ltd - 9780367346034 - November 1, 2019
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Daniel Lafreniere
Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships 1st edition

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This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.

94 pages, 5 Illustrations, black and white

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 1, 2019
ISBN13 9780367346034
Publishers Taylor & Francis Ltd
Pages 94
Dimensions 136 × 202 × 7 mm   ·   140 g
Language English  

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