Josh Soule

Crimes of a Missed Demeanor Josh Soule

"Can I help you?" "Thanks, have a good day."
Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? Best-selling author and MBA graduate, Josh Soule, shares new and improved customer service techniques that will make your career a success. In this short but powerful workbook, you will learn:


How to make your customer interactions personalHow to deal with conflict in the workplaceHow to stand up to verbal abuse from a customerMoney-saving strategies, And much more!


By the end of this book, you will make a plan of your own on how to revamp your customer service skills.
Don't delay on this powerful tool for your career!