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Service Designer's Handbook - The Journeyman Naomi Lantzman
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Service Designer's Handbook - The Journeyman
Naomi Lantzman
Until now, there has been no "how-to," sequential and easy to follow book for building and improving services. The Journeyman, the second in the Service Designer's Handbook series includes models, tools techniques and case studies - written by master designer Steven J. Slater. Slater. an award-winning business reporter then a global management consultant for 25 years, has built global services that have earned clients more than $2 billion in traceable revenues. The Service Designer's Handbook series is published by the professional services organization International Service Design Institute,
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | March 19, 2020 |
| ISBN13 | 9798628384879 |
| Pages | 80 |
| Dimensions | 216 × 280 × 5 mm · 276 g |
| Language | English |
