Customer Experience For Beginners - Garima Agrawal - Books -  - 9798622987168 - June 20, 2016
In case cover and title do not match, the title is correct

Customer Experience For Beginners

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HK$ 188
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Expected to be ready for shipping Jun 16 - 26
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Customer experience management is now at the core of every organisation. Since the concept of experience management is relatively new, this book helps as a step by step guide to set up the right processes around customer experience and care. If you have got a job in customer care and don't know what to do, this is exactly the book for you!

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 20, 2016
ISBN13 9798622987168
Pages 90
Dimensions 152 × 229 × 6 mm   ·   176 g
Language English