Tell your friends about this item:
Profitable Customer Engagement: Concept, Metrics and Strategies V. Kumar
Do you have a profile? Log in
Get notified about new V. Kumar releases
Our customers say:
Add to your iMusic wish list
Profitable Customer Engagement: Concept, Metrics and Strategies
V. Kumar
The concept of customer engagement has evolved as a powerful tool for building a profitable approach to customer management. This book communicates the fundamentals of profitable customer engagement by proposing a customer engagement value (CEV) framework.
340 pages, illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | November 6, 2013 |
| ISBN13 | 9788132113409 |
| Publishers | SAGE Publications India Pvt Ltd |
| Pages | 340 |
| Dimensions | 164 × 249 × 23 mm · 710 g |
| Language | English |
![Cover for V. Kumar · Customer Relationship Management: Concept, Strategy, and Tools - Springer Texts in Business and Economics (Hardcover Book) [Third Edition 2018 edition] (2018)](https://imusic.b-cdn.net/images/item/original/800/9783662553800.jpg?v-kumar-2018-customer-relationship-management-concept-strategy-and-tools-springer-texts-in-business-and-economics-hardcover-book&class=scaled&v=1544093556)
![Cover for V. Kumar · Trematode Infections and Diseases of Man and Animals (Hardcover Book) [1999 edition] (1998)](https://imusic.b-cdn.net/images/item/original/090/9780792355090.jpg?v-kumar-1998-trematode-infections-and-diseases-of-man-and-animals-hardcover-book&class=scaled&v=1410297415)
