Customer Store Loyalty on Supermarkets in Kenya: a Case Study of Nakumatt Supermarkets in Nairobi - Catherine Achieng - Books - LAP LAMBERT Academic Publishing - 9783659222573 - November 14, 2012
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Customer Store Loyalty on Supermarkets in Kenya: a Case Study of Nakumatt Supermarkets in Nairobi


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The book discusses customer loyalty and what incentives are used to motivate customer loyalty in the nakumatt stores, within Kenya. We find that depending on the location of the stores different categories of age groups are attracted and again there is influence of the economic power on specific purchases

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 14, 2012
ISBN13 9783659222573
Publishers LAP LAMBERT Academic Publishing
Pages 68
Dimensions 150 × 4 × 226 mm   ·   113 g
Language English