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Advances in The Human Side of Service Engineering 1st ed. 2018 edition
Advances in The Human Side of Service Engineering
It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
240 pages, 100 Tables, color; 50 Illustrations, black and white; XIII, 240 p. 50 illus.
| Media | Books Book |
| Released | June 20, 2017 |
| ISBN13 | 9783319604855 |
| Publishers | Springer International Publishing AG |
| Pages | 240 |
| Dimensions | 150 × 220 × 20 mm · 394 g |
| Language | German |
| Editor | Cellary, Wojciech |
| Editor | Freund, Louis E. |
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