Advances in The Human Side of Service Engineering - - Books - Springer International Publishing AG - 9783319604855 - June 20, 2017
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Advances in The Human Side of Service Engineering 1st ed. 2018 edition

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It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.

240 pages, 100 Tables, color; 50 Illustrations, black and white; XIII, 240 p. 50 illus.

Media Books     Book
Released June 20, 2017
ISBN13 9783319604855
Publishers Springer International Publishing AG
Pages 240
Dimensions 150 × 220 × 20 mm   ·   394 g
Language German  
Editor Cellary, Wojciech
Editor Freund, Louis E.

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