The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction - Claes Fornell - Books - Springer Nature Switzerland AG - 9783030135614 - March 28, 2020
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Claes Fornell
The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction 2020 edition

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30 Illustrations, black and white; Approx. 250 p. 30 illus.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released March 28, 2020
ISBN13 9783030135614
Publishers Springer Nature Switzerland AG
Pages 211
Dimensions 155 × 235 × 22 mm   ·   466 g

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