Client Listening: Why it Pays and How to Do it - Sally Dyson - Books - Globe Law and Business Ltd - 9781908640987 - March 31, 2013
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Client Listening: Why it Pays and How to Do it


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Future-proof your firm by embedding client relationships, and anticipating client needs. Forward-thinking firms know that listening effectively to their clients is crucial for improving client service, value, retention, and, ultimately, profitability.


100 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 31, 2013
ISBN13 9781908640987
Publishers Globe Law and Business Ltd
Pages 100
Dimensions 210 × 271 × 8 mm   ·   286 g

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