Tackling Difficult Conversations Pocketbook: Tackling Difficult Conversations Pocketbook - Peter English - Books - Management Pocketbooks - 9781906610043 - June 18, 2019
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Peter English
Tackling Difficult Conversations Pocketbook: Tackling Difficult Conversations Pocketbook

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At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking.

112 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 18, 2019
ISBN13 9781906610043
Publishers Management Pocketbooks
Pages 128
Dimensions 149 × 103 × 9 mm   ·   118 g
Illustrator Hailstone, Phil

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