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Using Counselling Skills on the Telephone and in Computer-mediated Communication Pete Sanders 3 Revised edition
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Using Counselling Skills on the Telephone and in Computer-mediated Communication
Pete Sanders
Best-selling practical guide, covering the use of counselling skills on the telephone and telephone counselling. This how-to-do-it book looks at research into counselling on the telephone. It presents the story of a real-life agency and considers the impact of technology such as caller identification and freephone numbers on helping agencies.
170 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | December 10, 2007 |
| ISBN13 | 9781898059752 |
| Publishers | PCCS Books |
| Pages | 170 |
| Dimensions | 158 × 234 × 10 mm · 284 g |
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