The Concise Guide to Telephone Tactics - Graham Roberts-phelps - Books - Thorogood - 9781854182784 - May 1, 2004
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The Concise Guide to Telephone Tactics


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Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 1, 2004
ISBN13 9781854182784
Publishers Thorogood
Pages 209
Dimensions 148 × 16 × 207 mm   ·   390 g
Language English  

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