The Healthcare Provider's Guide to Investigating and Resolving Patient Grievances - Lisa Venn - Books - - 9781797866857 - March 13, 2019
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Lisa Venn
The Healthcare Provider's Guide to Investigating and Resolving Patient Grievances

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This guidebook provides tools to establish an effective patient grievance program for ambulatory surgical centers, home health agencies, hospice providers, hospitals, and long term care facilities. Tools include policy and procedure checklists, healthcare investigation protocols, resolution strategies, service recovery considerations, and database recommendations.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released March 13, 2019
ISBN13 9781797866857
Pages 132
Dimensions 152 × 229 × 8 mm   ·   204 g
Language English  

See all of Lisa Venn ( e.g. Paperback Book )