Customer Tells - Dr Marty Seldman - Books - Optimum Press - 9781735059310 - November 6, 2020
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Dr Marty Seldman
Customer Tells

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What do championship poker players and world-class salespeople have in common? The ability to read people. Customers "tell" us how to deliver the highest levels of service. If we pay attention to them, listen to their words, and observe their behavior, they will guide us to do the following: - Treat them the way they want to be treated. - Meet and exceed their expectations. - Provide a positive, predictable experience. - Develop strong relationships and bonds. - Tailor our approach to each individual.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 6, 2020
ISBN13 9781735059310
Publishers Optimum Press
Pages 256
Dimensions 152 × 229 × 15 mm   ·   381 g
Language English  

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