Implementing and Improving Itsm - Jeffrey Tefertiller - Books - Createspace Independent Publishing Platf - 9781723127441 - July 14, 2018
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Jeffrey Tefertiller
Implementing and Improving Itsm

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This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program. This is the second edition, offered in full color.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 14, 2018
ISBN13 9781723127441
Publishers Createspace Independent Publishing Platf
Pages 276
Dimensions 152 × 229 × 18 mm   ·   512 g
Language English  

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