How to Win Customers for Life - Ndiana-Abasi Udofia Ekarika - Books - - 9781700359605 - October 17, 2019
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Ndiana-Abasi Udofia Ekarika
How to Win Customers for Life

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The book HOW TO WIN CUSTOMERS FOR LIFE: Unique Words and Strategies To Attract Customers And Keep Them For Life, is made possible because of the concern the author has for the teaming businesses out there who are struggling to succeed and are at the verge of being failed. It is a practical approach aim at solving issues bothering on customer Relationship/services. The book treats issues such as 1. Your customer is your goldmine2. Power of positive and negative words3. Going beyond customer's expectation4. Business public outlook5. 25 Killer words and phrases to avoid6. Complaints as an opportunity7. Escalation procedures8. How to get more customers9. Customer's follow up10. Practical exercise on customer service11. ETCThis book is complete because it covers all aspect of customer service with proven solutions.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 17, 2019
ISBN13 9781700359605
Pages 142
Dimensions 216 × 280 × 9 mm   ·   471 g
Language English  

See all of Ndiana-Abasi Udofia Ekarika ( e.g. Paperback Book )