Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone - Stephen Coscia - Books - Taylor & Francis Ltd - 9781578200467 - January 11, 1999
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Stephen Coscia
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone 5th edition

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Exceptional customer service is crucial to a successful phone-based business

143 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 11, 1999
ISBN13 9781578200467
Publishers Taylor & Francis Ltd
Pages 144
Dimensions 153 × 230 × 8 mm   ·   212 g
Language English  

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