Total Quality Management: Text, Cases, and Readings, Third Edition - Ross, Joel E. (Florida Atlantic University, Boca Raton, USA) - Books - Taylor & Francis Inc - 9781574442663 - June 25, 1999
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Ross, Joel E. (Florida Atlantic University, Boca Raton, USA)
Total Quality Management: Text, Cases, and Readings, Third Edition 3rd edition

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With a chapter on the Theory of Constraints, expanded treatment of Process Management, ten fresh cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading, this resource is suitable for developing and applying TQM. It integrates academic principles with real-world practice.

568 pages, 35 black & white tables

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 25, 1999
ISBN13 9781574442663
Publishers Taylor & Francis Inc
Pages 566
Dimensions 152 × 229 × 30 mm   ·   771 g
Language English  

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