SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience - Balaji Raghunathan - Books - Taylor & Francis Inc - 9781498711937 - November 13, 2017
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Balaji Raghunathan
SMACing the Bank: How to Use Social Media, Mobility, Analytics and Cloud Technologies to Transform the Business Processes of Banks and the Banking Experience 1st edition

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This book provides a comprehensive practitioner's view of how SMAC (social, mobile, analytics, and cloud)technologies are impacting the entire banking "eco-system" as well as the key stakeholders, namely customers, employees and partners. The book also covers SMAC + aspects like AI, Machine Learning, chatbots, and RPA (Robotic Process Automation).

322 pages, 11 Tables, black and white; 30 Illustrations, black and white

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 13, 2017
ISBN13 9781498711937
Publishers Taylor & Francis Inc
Pages 344
Dimensions 242 × 165 × 28 mm   ·   620 g
Language English  

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