ITIL (R) 2011 At a Glance - SpringerBriefs in Computer Science - John O. Long - Books - Springer-Verlag New York Inc. - 9781461438960 - July 1, 2012
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John O. Long
ITIL (R) 2011 At a Glance - SpringerBriefs in Computer Science

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"ITIL (R) 2011 At a Glance" is an important update to the internationally-recognized ITIL (R) best practices for IT Service Management. IT organizations worldwide are implementing ITIL (R) as a vehicle for improving IT service quality and improve return on investment for IT services.

103 pages, 74 black & white illustrations, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 1, 2012
ISBN13 9781461438960
Publishers Springer-Verlag New York Inc.
Pages 95
Dimensions 157 × 234 × 7 mm   ·   158 g
Language English  

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