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Rpr: a Problem Diagnosis Method for It Professionals Paul Offord
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Rpr: a Problem Diagnosis Method for It Professionals
Paul Offord
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | August 27, 2011 |
| ISBN13 | 9781447844433 |
| Publishers | lulu.com |
| Pages | 254 |
| Dimensions | 150 × 15 × 226 mm · 381 g |
| Language | English |
See all of Paul Offord ( e.g. Paperback Book )