Tell your friends about this item:
Outsourcing and Service Work in the New Economy: the Case of Call Centres in Mexico City Jose-luis Alvarez-galvan
Do you have a profile? Log in
Get notified about new Jose-luis Alvarez-galvan releases
Our customers say:
Add to your iMusic wish list
Outsourcing and Service Work in the New Economy: the Case of Call Centres in Mexico City
Jose-luis Alvarez-galvan
This book examines the impact of outsourcing on workers and their employment conditions in the new economy. To do so, the call centre industry in Mexico City is analysed through a large number of in-depth interviews with workers and managers, available statistics and visits to leading firms in the sector.
225 pages, Illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | May 21, 2012 |
| ISBN13 | 9781443837385 |
| Publishers | Cambridge Scholars Publishing |
| Pages | 225 |
| Dimensions | 148 × 212 × 23 mm · 430 g |
![Cover for Richard Temple · Taken as Red, Highs and Lows of the Labour Party, 1924-2019 (Hardcover Book) [Unabridged edition] (2024)](https://imusic.b-cdn.net/images/item/original/186/9781036407186.jpg?richard-temple-2024-taken-as-red-highs-and-lows-of-the-labour-party-1924-2019-hardcover-book&class=scaled&v=1726783962)
![Cover for Tayo Agunbiade · Untold Histories of Nigerian Women: Emerging from the Margins (Hardcover Book) [Unabridged edition] (2023)](https://imusic.b-cdn.net/images/item/original/846/9781527513846.jpg?tayo-agunbiade-2023-untold-histories-of-nigerian-women-emerging-from-the-margins-hardcover-book&class=scaled&v=1710563021)
![Cover for Pradipta Mukherjee · The Fluid Frame in Cinema: Collected Essays (Hardcover Book) [Unabridged edition] (2021)](https://imusic.b-cdn.net/images/item/original/900/9781527567900.jpg?pradipta-mukherjee-2021-the-fluid-frame-in-cinema-collected-essays-hardcover-book&class=scaled&v=1693224830)
![Cover for Brian Richardson · Essays in Narrative and Fictionality: Reassessing Nine Central Concepts (Hardcover Book) [Unabridged edition] (2021)](https://imusic.b-cdn.net/images/item/original/481/9781527567481.jpg?brian-richardson-2021-essays-in-narrative-and-fictionality-reassessing-nine-central-concepts-hardcover-book&class=scaled&v=1621950828)
![Cover for Laura Alexander · The Beauty of Melancholy and British Women Writers, 1670-1720 (Hardcover Book) [Unabridged edition] (2019)](https://imusic.b-cdn.net/images/item/original/198/9781527542198.jpg?laura-alexander-2019-the-beauty-of-melancholy-and-british-women-writers-1670-1720-hardcover-book&class=scaled&v=1662784658)
![Cover for Lily W. Njanja · Enhancing Quality in Higher Education for Better Student Outcomes (Hardcover Book) [Unabridged edition] (2018)](https://imusic.b-cdn.net/images/item/original/987/9781527515987.jpg?lily-w-njanja-2018-enhancing-quality-in-higher-education-for-better-student-outcomes-hardcover-book&class=scaled&v=1693139072)
![Cover for Stephen Harrison · Characterisation in Apuleius’ Metamorphoses: Nine Studies - Pierides (Hardcover Book) [Unabridged edition] (2015)](https://imusic.b-cdn.net/images/item/original/332/9781443875332.jpg?stephen-harrison-2015-characterisation-in-apuleius-metamorphoses-nine-studies-pierides-hardcover-book&class=scaled&v=1694241720)
![Cover for Jeanne Galbraith · Contemporary Perspectives and Research on Early Childhood Education (Hardcover Book) [Unabridged edition] (2014)](https://imusic.b-cdn.net/images/item/original/123/9781443857123.jpg?jeanne-galbraith-2014-contemporary-perspectives-and-research-on-early-childhood-education-hardcover-book&class=scaled&v=1553388015)
![Cover for Farhad Malekian · Jurisprudence of International Criminal Justice (Hardcover Book) [Unabridged edition] (2014)](https://imusic.b-cdn.net/images/item/original/606/9781443853606.jpg?farhad-malekian-2014-jurisprudence-of-international-criminal-justice-hardcover-book&class=scaled&v=1640599568)
![Cover for Pino Cutrone · Assessing Pragmatic Competence in the Japanese EFL Context: Towards the Learning of Listener Responses (Hardcover Book) [Unabridged edition] (2013)](https://imusic.b-cdn.net/images/item/original/066/9781443846066.jpg?pino-cutrone-2013-assessing-pragmatic-competence-in-the-japanese-efl-context-towards-the-learning-of-listener-responses-hardcover-book&class=scaled&v=1596782548)
![Cover for Projit B. Muhkarji · Crossing Colonial Historiographies: Histories of Colonial and Indigenous Medicines in Transnational Perspective (Hardcover Book) [Unabridged edition] (2010)](https://imusic.b-cdn.net/images/item/original/544/9781443821544.jpg?projit-b-muhkarji-2010-crossing-colonial-historiographies-histories-of-colonial-and-indigenous-medicines-in-transnational-perspective-hardcover-book&class=scaled&v=1583471410)
![Cover for Katarzyna Molek-Kozakowska · Exploring Space: Spatial Notions in Cultural, Literary and Language Studies; Volume 1 (Hardcover Book) [Unabridged edition] (2010)](https://imusic.b-cdn.net/images/item/original/438/9781443821438.jpg?katarzyna-molek-kozakowska-2010-exploring-space-spatial-notions-in-cultural-literary-and-language-studies-volume-1-hardcover-book&class=scaled&v=1608133435)
![Cover for Paul Sheehan · Remaking Literary History (Hardcover Book) [Unabridged edition] (2010)](https://imusic.b-cdn.net/images/item/original/249/9781443814249.jpg?paul-sheehan-2010-remaking-literary-history-hardcover-book&class=scaled&v=1522544408)
![Cover for Sas Mays (eds) · Photography and Literature in the Twentieth Century (Hardcover Book) [Unabridged edition] (2005)](https://imusic.b-cdn.net/images/item/original/466/9781904303466.jpg?sas-mays-eds-2005-photography-and-literature-in-the-twentieth-century-hardcover-book&class=scaled&v=1409886688)