Beyond the Billboards: Truth About Great Customer Service - Michael J. Crain - Books - AuthorHouse - 9781434326621 - December 9, 2007
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Beyond the Billboards: Truth About Great Customer Service

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This book is for all those who strive for customer satisfaction as if it were a holy grail; one that could provide everlasting success. It is for those who want to do more than plaster billboards with seductive slogans, print logos on the pages of newspapers, broadcast slick TV commercials, or babble empty promises over the radio.


108 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 9, 2007
ISBN13 9781434326621
Publishers AuthorHouse
Pages 108
Dimensions 240 × 160 × 20 mm   ·   336 g
Language English