Bonita Patterson

Communication Under Fire: How to Talk when Things Heat Up Bonita Patterson 1st edition

Effective Communication is a Choice! Choose to Improve Your Success and Enhance Your Relationships! Communication Under FireExplains why communication is difficult in tough situationsProvides a model of what to do to improve effectiveness in every situation Delivers simple and compelling tools that show how to do it right You will be able to: Avoid the six factors that derail conversationsUse the one style that hits a home run every timeHandle the three styles that kill discussionHarness the five principles of impactful communicationApply the five tools to handle thorny situationsMake the four commitments to radically improve your effectivenessResist the hot buttons that get you off track The streamlined format delivers easy-to-use tools you can use today!