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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators Georgia J. Kosmoski 2 Revised edition
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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators
Georgia J. Kosmoski
Be prepared to manage stressful situations before they happen. The second edition of this best-selling resource provides updated content and uncovers effective strategies for dispelling common sensitive situations.
168 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | May 12, 2005 |
| ISBN13 | 9781412913409 |
| Publishers | SAGE Publications Inc |
| Pages | 168 |
| Dimensions | 228 × 155 × 10 mm · 260 g |
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