Nincompoopery: Why Your Customers Hate You--and How to Fix It - John R. Brandt - Books - HarperCollins Focus - 9781400213672 - August 22, 2019
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John R. Brandt
Nincompoopery: Why Your Customers Hate You--and How to Fix It

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Find and kill the corporate stupidity that drives customers crazy. CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization--large or small, and regardless of industry--can innovate in ways that delight customers and attract top-level talent.

224 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 22, 2019
ISBN13 9781400213672
Publishers HarperCollins Focus
Pages 224
Dimensions 237 × 159 × 19 mm   ·   374 g

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