How to Manage the IT Help Desk - Noel Bruton - Books - Taylor & Francis Ltd - 9781138435285 - November 20, 2017
In case cover and title do not match, the title is correct

Noel Bruton
How to Manage the IT Help Desk 2nd edition

Get an email once the item is available
Do you have a profile? Log in

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Also available as:

Are you overworked, unappreciated and under-resourced? This book offers tools for measuring productivity and features ten steps for successful support, while User Support successes and failures are revealed in case studies. It also gives you techniques for justifying staff and other expenditure; gaining senior management support; and more.

372 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 20, 2017
ISBN13 9781138435285
Publishers Taylor & Francis Ltd
Pages 372
Dimensions 254 × 194 × 28 mm   ·   894 g
Language English  

Mere med samme udgiver

See all of Noel Bruton ( e.g. Paperback Book and Hardcover Book )