A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction - Andrew Waite - Books - Taylor & Francis Ltd - 9781138412545 - July 27, 2017
In case cover and title do not match, the title is correct

Andrew Waite
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction 1st edition

Get an email once the item is available
Do you have a profile? Log in
Get notified about new Andrew Waite releases

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Not rated yet

Also available as:

Shows how to navigate the business, technical, and financial issues in building and managing a customer contact center. This book also shows how to get the most out of ACD's (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales.

504 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 27, 2017
ISBN13 9781138412545
Publishers Taylor & Francis Ltd
Pages 504
Dimensions 150 × 220 × 20 mm   ·   453 g
Language English  

Mere med samme udgiver

See all of Andrew Waite ( e.g. Paperback Book , CD and Hardcover Book )