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Public Administration Reformation: Market Demand from Public Organizations - Routledge Critical Studies in Public Management 1st edition
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Public Administration Reformation: Market Demand from Public Organizations - Routledge Critical Studies in Public Management
In an attempt to instil trust in their performance, credibility, integrity, efficiency, cost-effectiveness, and good governance, many public organizations are in effect viewing tax-paying citizens as consumers. Little research exists to explore synergies between the market economy, public administration reformation, and their complex bilateral effects. This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe. In particular it explores the roles of eGovernment and a citizen-centric focus in this transformation.
Public Administration Reform examines several commonly-held assumptions about public administration: the public sector is slow and bureaucratic; government employees are frequently disengaged; and government agencies are sometimes wasteful. eGovernment is proposed as a key tool in the improvement of both public services and reputations of public organizations.
312 pages, 17 Halftones, black and white; 17 Tables, black and white
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | February 20, 2019 |
| ISBN13 | 9781138339989 |
| Publishers | Taylor & Francis Ltd |
| Pages | 312 |
| Dimensions | 227 × 152 × 29 mm · 472 g |
| Language | English |
| Editor | Dwivedi, Yogesh (Swansea University, UK) |
| Editor | Kumar, Vinod (Carleton University, Canada) |
| Editor | Pandey, Sanjay K (Rutgers University, USA) |
| Editor | Shareef, Mahmud (North South University, Bangladesh) |
