Tell your friends about this item:
The Experience: The 5 Principles of Disney Service and Relationship Excellence Bruce Loeffler
Do you have a profile? Log in
Get notified about new Bruce Loeffler releases
Our customers say:
Add to your iMusic wish list
The Experience: The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company.
304 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | May 8, 2015 |
| ISBN13 | 9781119028659 |
| Publishers | John Wiley & Sons Inc |
| Pages | 304 |
| Dimensions | 164 × 238 × 28 mm · 506 g |
