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Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries Robert Ebo Hinson
Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries
Robert Ebo Hinson
This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa’s development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.
112 pages, 1 Tables, black and white; 7 Line drawings, black and white; 7 Illustrations, black and w
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | February 26, 2024 |
| ISBN13 | 9781032688442 |
| Publishers | Taylor & Francis Ltd |
| Pages | 110 |
| Dimensions | 229 × 150 × 11 mm · 184 g |
| Language | English |
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