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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively Ivaylo Yorgov
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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
184 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | November 11, 2022 |
| ISBN13 | 9781032313443 |
| Publishers | Taylor & Francis Ltd |
| Pages | 136 |
| Dimensions | 236 × 158 × 14 mm · 320 g |
| Language | English |
