Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success - Rick Adams - Books - Taylor & Francis Ltd - 9781032092096 - June 30, 2021
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Rick Adams
Practical Customer Success Management: A Best Practice Framework for Rapid Generation of Customer Success 1st edition

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This book provides a simple-to-follow best practice framework that explains what the core CSM (customer success management) steps are at each stage of the customer journey to business outcome success.

280 pages, 20 Illustrations, black and white

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 30, 2021
ISBN13 9781032092096
Publishers Taylor & Francis Ltd
Pages 280
Dimensions 179 × 253 × 20 mm   ·   530 g
Language English  

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