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Quality Service Management: A Guide to Improving Business Processes John Maleyeff
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Quality Service Management: A Guide to Improving Business Processes
John Maleyeff
Providing clear guidance for anyone servicing internal or external customers, this book offers a framework for analyzing and managing quality using a comprehensive closed-loop approach. It details basic statistical techniques and packages the framework, procedures, and methods into a management construct.
248 pages, 53 Line drawings, black and white; 10 Tables, black and white; 53 Illustrations, black an
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | May 6, 2022 |
| ISBN13 | 9781032057514 |
| Publishers | Taylor & Francis Ltd |
| Pages | 202 |
| Dimensions | 227 × 152 × 22 mm · 336 g |
| Language | English |
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