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Emotional Labor: The Origin, Development, and Future of a Key Concept - Elements in Histories of Emotions and the Senses Cottingham, Marci D. (Kenyon College)
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Emotional Labor: The Origin, Development, and Future of a Key Concept - Elements in Histories of Emotions and the Senses
Cottingham, Marci D. (Kenyon College)
In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | July 23, 2026 |
| ISBN13 | 9781009616287 |
| Publishers | Cambridge University Press |
| Pages | 82 |
| Dimensions | 150 × 220 × 10 mm · 133 g |
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