Tell your friends about this item:
Tourism SMES, Service Quality and Destination Competitiveness Eleri Jones
Do you have a profile? Log in
Get notified about new Eleri Jones releases
Our customers say:
Add to your iMusic wish list
Tourism SMES, Service Quality and Destination Competitiveness
Eleri Jones
This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. This edited collection of international papers fully explores the dynamics SMEs.
400 pages, Illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | June 9, 2005 |
| ISBN13 | 9780851990118 |
| Publishers | CABI Publishing |
| Pages | 400 |
| Dimensions | 172 × 244 × 31 mm · 1.02 kg |
| Editor | Haven-Tang, Claire (University of Wales Institute, Cardiff, UK) |
| Editor | Jones, Eleri (Cardiff School of Management, UWIC / Cardiff, Wales, UK) |
