Conducting the Reference Interview - Catherine Sheldrick Ross - Books - Association of College & Research Librar - 9780838917275 - February 28, 2019
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Conducting the Reference Interview Third edition


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A convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting - including email, text messaging, and social media - as well as in traditional and face-to-face models of communication.


304 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 28, 2019
ISBN13 9780838917275
Publishers Association of College & Research Librar
Pages 304
Dimensions 278 × 217 × 21 mm   ·   808 g

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