The Quality Promise - Wollschlaeger - Books - Taylor and Francis - 9780824783891 - November 28, 1990
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Wollschlaeger
The Quality Promise 1st edition

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Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers

216 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 28, 1990
ISBN13 9780824783891
Publishers Taylor and Francis
Pages 216
Dimensions 150 × 220 × 20 mm   ·   508 g
Language English  

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