Delivering Knock Your Socks Off Service - Performance Research Associates - Books - HarperCollins Focus - 9780814417553 - October 29, 2011
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Performance Research Associates
Delivering Knock Your Socks Off Service Fifth edition

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Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even "customers from hell" with a positive impression.

224 pages, ill

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 29, 2011
Original release date 2018
ISBN13 9780814417553
Publishers HarperCollins Focus
Pages 224
Dimensions 153 × 231 × 23 mm   ·   317 g
Language English  
Illustrator Bush, John

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