Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa - John N. Morfaw - Books - University Press of America - 9780761832935 - June 2, 2006
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Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa


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Focuses on the problems and potentials of the healthcare delivery system in Africa. This book shows how the Total Quality Management strategy is the appropriate approach towards improving the quality of services rendered. It outlines Total Quality Management philosophy, goals and objectives, as well as quality improvement techniques and tools.


96 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 2, 2006
ISBN13 9780761832935
Publishers University Press of America
Pages 96
Dimensions 165 × 229 × 9 mm   ·   222 g

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