Customer Service Intelligence - Merilynn Van Der Wagen - Books - Taylor & Francis Ltd - 9780750681902 - October 8, 2007
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Merilynn Van Der Wagen
Customer Service Intelligence 1st edition

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Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life.

208 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 8, 2007
ISBN13 9780750681902
Publishers Taylor & Francis Ltd
Pages 208
Dimensions 189 × 242 × 12 mm   ·   412 g
Language English  

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