Managing the IT Services Process - Noel Bruton - Books - Taylor & Francis Ltd - 9780750657235 - August 11, 2004
In case cover and title do not match, the title is correct

Noel Bruton
Managing the IT Services Process

Get an email once the item is available
Do you have a profile? Log in

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Takes the overall view of the service management process and links together the elements of service level management, systems availability, costs and benchmarking, and the helpdesk. This work describes and encourages integration in IT and therefore it is useful for managers involved in the unified process.

256 pages, illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 11, 2004
ISBN13 9780750657235
Publishers Taylor & Francis Ltd
Pages 242
Dimensions 200 × 252 × 13 mm   ·   476 g

More by Noel Bruton

Show all

Mere med samme udgiver

See all of Noel Bruton ( e.g. Paperback Book and Hardcover Book )