The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It - Cary Cooper - Books - Kogan Page Ltd - 9780749493202 - October 29, 2019
In case cover and title do not match, the title is correct

Cary Cooper
The Apology Impulse: How the Business World Ruined Sorry and Why We Can’t Stop Saying It

Get an email once the item is available
Do you have a profile? Log in
Get notified about new Cary Cooper releases

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Not rated yet

Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.

360 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 29, 2019
ISBN13 9780749493202
Publishers Kogan Page Ltd
Pages 360
Dimensions 216 × 141 × 19 mm   ·   449 g
Language English  

More by Cary Cooper

Show all

More from the same publisher

See all of Cary Cooper ( e.g. Hardcover Book , Paperback Book , Book and CD )